FAQs

FAQs

1.      What is your return policy?

o   We accept returns within 15 days of purchase delivery. The item must be in its original condition with tags attached.

2.      What payment methods do you accept?

o   We accept all major credit cards, PayPal, and Apple Pay.

3.      How do I know what size to order?

o   Please refer to our size chart for accurate sizing information.

4.      How long will it take to receive my order?

o   Orders are typically processed within 1-2 business days and shipped via standard shipping. You can expect to receive your order within 4-11 business days depending on delivery location. An estimated delivery timeline is provided on request.

5.      Do you offer gift cards?

o   Yes, we offer gift cards in various denominations. They can be purchased on our website.

6.      How can I contact customer service?

o   You can contact us via email at personalization@maisonaria.com or by phone (including WhatsApp calls and messaging) at +2348171948881